B.E. CHABOT Modern Etiquette for Success in Business

B.E. CHABOT - Communications and Etiquette - Building Confidence for Life

You want to get ahead, to be successful, but need the polish on the finer skills in Business Etiquette .... I can help.

"Good manners will open doors that the best education cannot."

C. Thomas

Coaching programs are designed to suit your schedule and customized to teach you the exact skills needed to give you the confidence to excel. Topics covered in all coaching engagements are listed below.

Prices begin at $250.00 for the basic telephone coaching sessions programs and are priced individually as programs are customized. I can assure you it will be the best money you ever spent.

I welcome you to call me or email me to discuss your needs and how I can help you on the road to success.

519 943 6343 info@canadianclass.com

Deportment

attire
affect
1st impressions
grooming
eye contact
non-verbal communication
body language

Business Social Functions

proper social attire
the handshake with eye contact
rules of social drinking
attending a party
ordering at a restaurant
table manners
dining skills (American or Continental)
how to correctly use a napkin
the art of small talk
how to join in or leave a conversation
cell phone use
listening skills
drinking and driving

Various Business Protocols

confidentiality
punctuality
behaviour at meetings
gift giving and receiving
handling distracting behaviour in the office
lunchroom etiquette
mistakes and apologies
workplace civility
client/customer awareness

Basic Business Manners

titles of respect
hierarchy of introductions
the handshake
please, thank you and your welcome
consideration and respect
punctuality
rudeness

Communication Skills

skillful conversations
voice control and modulation
the art of small talk
listening skills
critical thinking
giving and receiving feedback
giving and receiving criticism and praise
discretion and consideration
how to say "no"
managing conflict
cell phone use in business
texting guidelines
proper business email use

Business Wardrobe

professional business attire
classic style
shoes
suits
casual, business casual, dress-down attire
semi-formal, formal, black tie, white tie
uniforms
accessories
hairstyles and make-up

I would be delighted to meet with you and develop a better understanding of your business goals, give you more information about the importance of business etiquette and discuss the benefits that you can expect to see from participating in etiquette coaching.